With more and more people communicating via email, facebook or IM's, the subject of sympathy etiquette has come up many times. When should I send a sympathy email vs. a sympathy card?
If you communicate with your friend or colleague by email and do not meet with them in person ever, sending an email acknowledging the death of a family member or loved one is acceptable. However it is advised that you always follow up your email with a personal hand written card.
If you know your friend or colleague well you should send a card as soon as you hear of their loved ones death. Card etiquette suggests you hand write the card in black ink. Always follow up your card with a phone call to show your sincere sympathies.
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